If you are unhappy with your Online purchase and would like a refund then please return it to us in the original packaging, complete with tags and in an unworn condition. Address for returns;
Pennita Online Returns, 1 Castlegate, Helmsley, North Yorkshire, YO62 5AB.
The items must be returned to us within 14 days of the original shipping date. It's recommended that they are sent back via a service with proof of delivery as this will be required if the parcel does not arrive with us.
Return postage should be paid for by the customer.
Refunds will then be processed within 48 hours of receiving the returned package. If you haven't received your refund 14 days after returning your goods please contact us.
If you have purchased SALE items then we cannot accept returns and refunds will not be given.